Refund Policy

A Legal Disclaimer

The information provided in this Refund Policy is intended to offer general guidance for how we handle refunds at Auto Detail Bros. This is not legal advice and may not cover every situation. We encourage customers to contact us directly for clarification, and we reserve the right to revise this policy at any time.

Refund Policy – The Basics

At Auto Detail Bros, customer satisfaction is important to us. As a mobile detailing service, we strive to deliver high-quality results every time. However, because our services are labor- and time-based rather than product-based, we do not offer standard refunds once a service has been completed.

Eligibility for Refunds

Refunds or partial refunds may be issued under the following conditions:

Unsatisfactory service: If there is a clear issue with the quality of service and we are unable to resolve it with a return visit.
Cancellations: If a customer cancels their appointment at least 24 hours in advance, they will not be charged.
Overpayments or billing errors: Any billing mistake or accidental charge will be fully refunded upon verification.

Non-Refundable Circumstances

We do not offer refunds in the following cases:

Missed appointments or no-shows
Customer dissatisfaction due to pre-existing vehicle conditions
Weather-related delays or cancellations (services will be rescheduled)

Requesting a Refund

To request a refund or discuss an issue, please contact us within 24 hours of your service at:
contact@autodetail-bros.com